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Reporting an Order Issue

Reporting an Order Issue

All our customers are covered with our satisfaction policy. If our print standard falls out of acceptable policy, we will do a reprint. Kindly fill up the form below.

Note:

  • We handle print issue raised within 5 days of “delivered” status date (PH, Weekends are inclusive).
  • We may request for part or the entire printed products to be returned (at customer’s cost) to our warehouse.
  • In the event that a re-print is granted, the production timeline will be the same as if a new order.
  • Re-printed products will be delivered.

  • Drop files here or
    Accepted file types: jpg, zip, pdf, gif, png, jpeg, Max. file size: 10 MB, Max. files: 5.
      Kindly upload visuals of issues. (max 5)
    • This field is for validation purposes and should be left unchanged.
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